How do I delete a product from my inventory?
By default, Flipwise retains all products in your inventory forever. If there are products in your inventory you are looking to delete, a delete button can be found on the product detail page under the action menu shown below:
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Not all products are deletable, however. In order to delete a product, it must not have an active eBay listing or have sales data associated with it:
- If you try to delete a product with an active listing on eBay, Flipwise will ask you to first end the listing before deleting the product from your inventory.
- If you try to delete a product with an order associated with it (meaning it has sold), Flipwise will not allow the deletion. It is important to retain any product in your inventory that has sales data associated with it so that data can be captured in your totals.
When you delete a product from your inventory, it doesn’t get deleted right away, but instead goes to a “deleted” view where it will stay for 30 days until it is automatically purged forever. If you have deleted an item in error, you can undo the deletion any time during the 30 day retention window.
If you delete a product with a Ledger entry associated with it, the Ledger entry will remain and must be deleted separately if desired.